Personal data

Personal Data Protection Policy

1. This Policy defines the conditions and procedure by which individuals whose personal data is processed by the Saint George the Zograf Monastery (Zograf Monastery) may exercise their rights under the applicable personal data protection legislation.

2. The Zograf Monastery shall process, store and protect personal data collected in the performance of its activities in a transparent, lawful and appropriate manner and in accordance with the purposes for which the data were collected. 

3. Personal data shall be kept in a form which permits identification of the individuals concerned for no longer than is necessary for the purposes for which the data are processed.

4. ‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. 

5. The Zograf Monastery also processes special categories of personal data revealing religious beliefs and belief obligations for the purposes of its activities, including the exercise of its legal rights and obligations.

6. The Zograf Monastery is responsible for the protection of the personal data of the Applicant that comes into its possession in connection with and because of the use of the zograf.site by the Applicant, and takes the necessary measures except in cases of force majeure, accidental occurrence or malicious acts of third parties. 

7. In the fields of the registration form to be filled in by the Applicant when creating a zograf.site account and in the fields of the online reservation form on zograf.site, the Zograf Monastery clearly marks which are the mandatory and voluntary elements of the personal data provided, as well as what is the result in case of refusal to fill in and provide them. The fields are name, date of birth, identity card number, telephone number, profession, religious denomination, spiritual order, address, e-mail address. This data is used in order to make a judgment regarding the admission of guests and the submission of data for the issuance of the diamonitirio. By agreeing to the General Terms and Conditions, the Applicant is deemed to have been informed that the data provided by him is processed and stored as provided therein. The user profile created upon initial registration has settings that allow free access to the personal data declared by the Applicant.

8. In the event that the Applicant or persons under his control have committed malicious acts within the meaning of the General Terms and Conditions of Use or have violated the rights or legitimate interests of third parties, the Zograf Monastery has the right to provide the Applicant`s personal data to the relevant competent state authorities in accordance with the Bulgarian legislation in force.

9. The Zograf Monastery collects and uses the information about the Applicants only for the purposes set out in the General Terms and Conditions of Use. The personal data provided by the Applicants is used by the Zograf Monastery to analyze and improve the efficiency and performance of the zograf.site; to manage the admission of guests, to submit data for the issuance of diamonitirio; to communicate with the Applicants regarding the clarification of requests. The Zograf Monastery stores personal data for a period of 2 years.

10. By agreeing to the General Terms and Conditions of Use, the Applicant consents to the processing of his personal data for the purposes of making a reservation and issuing a diamonitirio through the zograf.site.

11.The Zograf Monastery undertakes not to disclose any part of the personal data of the Applicant and not to provide the collected information to third parties–state authorities, commercial companies, individuals and others, except in cases where:
- it has obtained the Candidate's express consent to visit at registration or at a later stage;
- the information has been requested by officials or public authorities who, under the legislation in force, are authorized to request and collect such information in accordance with the procedures established by law;
- the personal data are provided to companies processing personal data for the purpose of issuing diamonitiria (entry documents for Mount Athos).
- other cases specified by law.

12. When creating a request for a visit with the issuance of a diamonitirio, the Zograf Monastery processes personal data of the Applicant necessary for its execution–names, date of birth, identity card number, telephone number, profession, denomination, clerical order, address, e-mail address.

13. The Applicant shall be deemed to have been informed that, upon submitting a request for a diamonitirio, a portion of his personal information will be provided to the relevant company preparing it in order for a diamonitirio to be issued. Such personal data are names, date of birth, country, identity card number.

Confidentiality of communication

The Applicant, by accepting the General Conditions of Use, agree that the data he has provided, through which he may be contacted, may be used by the the Zograf Monastery to send messages and conduct correspondence related to the specification of the reservation and the consequences arising as a consequence of the use of the zograf.site. 

Right to object  

The Applicant may request that his personal data processed by the Zograf Monastery be deleted by sending a message on the site or e-mail zografergo@gmail.com, unless there is another legal basis or legitimate interest on the basis of which the Zograf Monastery processes and stores them.  Claims of a general nature may also be submitted to the same address.