Personal data

Privacy Policy

1. The Saint George the Zograf Monastery shall be responsible for the protection of the Visiting Applicant’s personal data that comes into its possession in connection with and as a result of the Visiting Applicant’s use of the zograf.site and shall take the necessary measures except in cases of force majeure, accidental occurrence or malicious acts of third parties.

2. In the fields of the registration form to be filled in by the Visiting Applicant when creating an account on zograf.site and in the fields of the online booking form on zograf.site, the Saint George the Zograf Monastery clearly marks which are the mandatory and voluntary elements of the personal data provided, as well as what is the result in case of refusal to fill in and provide them. These fields are: name, date of birth, identity card number, telephone number, profession, religious denomination, clerical rank, address, e-mail address. This data is used in order to make a judgment regarding the admission of guests and the submission of data for the issuance of the diamonitorio. By agreeing to the General Terms and Conditions, the Visiting Applicant consents to the processing of his data as provided therein. The user profile created upon initial registration has settings that allow free access to the personal data declared by the Visiting Applicant. Subsequently, if he wishes, the Visiting Applicant has the right and the technical possibility, by editing the settings, to restrict or prohibit access to his personal data.

3. In the event that the Visiting Applicant or persons under his control have committed malicious acts within the meaning of the General Terms and Conditions of Use or have violated the rights or legitimate interests of third parties, the Saint George the Zograf Monastery shall have the right to provide the personal data of the Visiting Applicant to the relevant competent state authorities in accordance with the Bulgarian legislation in force.

4. The Saint George the Zograf Monastery collects and uses information about Visiting Applicants solely for the purposes set forth in the Terms and Conditions. The personal data provided by the Visiting Applicants is used by the Saint George the Zograf Monastery to analyze and improve the efficiency and performance of the zograf.site; to manage the admission of guests, to submit data for the issuance of diamonitiria; to communicate with the Visiting Applicants regarding the clarification of requests. The Zograf Holy Monastery of Saint George the Great Martyr stores personal data for a period of 2 years.

5. By agreeing to the General Terms and Conditions of Use, the Visiting Applicant agrees to the processing of his personal data for the purpose of making a reservation and issuing a diamontitirio through the zograf.site.

6. The Saint George the Zograf Monastery undertakes not to disclose any part of the Visiting Applicant’s personal data and not to disclose the collected information to third parties - state authorities, commercial companies, individuals and others, except in the cases when: 
- the Visiting Applicant’s explicit consent for the visit has been obtained at the time of registration or at a later stage; 
- the information has been requested by officials or state authorities who, according to the legislation in force, are authorized to request and collect such information in compliance with the provisions of the law.
 - other cases specified by law.

7. When creating a request for a visit with the issuance of a diamonitirion, the Saint George the Zograf Monastery processes personal data of the Visiting Applicant, necessary for its execution - names, date of birth, number of the identity card, telephone number, profession, religion, clerical order, address, e-mail.

8. The Visiting Applicant agrees that, upon submitting an application for a diamonitiria, some of his personal data will be provided to the relevant company involved in the preparation of the diamonitiria in order to be issued with one. Such personal data are: names, date of birth, country, identity card number.

Confidentiality of communication
Visiting Applicants, by accepting the General Terms and Conditions of Use, agree that the data they have provided, through which they can be contacted, will be used by the Saint George the Zograf Monastery for sending messages and conducting correspondence related to the specification of the reservation and the consequences arising as a consequence of the use of the zograf.site.

Right to object
The Visiting Applicant may object in writing to the processing of his personal data by the Saint George the Zograf Monastery at any time. The Visiting Applicant may withdraw his consent to the processing of personal data concerning him by the Saint George the Zograf Monastery by sending a message to the website or e-mail to zografergo@gmail.com relating to the specific situation. Claims of a general nature may also be submitted to the same address. Any details of the Visiting Applicant described above may be removed at their request.